Last updated: January 2025
By accessing or using ClaraHaus.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
Age Requirement: You must be at least 18 years old (or 16 in Portugal and the EU with parental consent) to use this Service.
Legal Capacity: You represent that you have the legal capacity to enter into these Terms.
ClaraHaus.ai provides an AI-powered assistant service for condominium communities. The Service processes emails and documents forwarded by authorized users to provide intelligent answers about condominium policies, decisions, and history.
You must register for an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized access to your account.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for:
You agree NOT to:
You retain all rights to the content you submit to the Service. By submitting content, you grant us a license to use, process, and store such content solely for the purpose of providing the Service.
You represent and warrant that:
The Service uses artificial intelligence to generate responses. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You should verify important information independently.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
The Service, including its original content, features, and functionality, is owned by ClaraHaus.ai and is protected by international copyright, trademark, and other intellectual property laws.
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you.
The Service may contain links to or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of any third-party services.
The Service is provided "as is" and "as available" without any warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
The AI-generated responses are based on the documents and data provided. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
The Service does not provide legal, financial, or professional advice. Always consult with appropriate professionals for such matters.
To the maximum extent permitted by law, ClaraHaus.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
Our total liability shall not exceed the amount paid by you to use the Service in the 12 months preceding the claim.
For EU consumers, limitations of liability do not apply to damages caused by intent or gross negligence, or to statutory rights that cannot be limited or excluded under Portuguese consumer protection law (Lei de Defesa do Consumidor).
You agree to indemnify and hold harmless ClaraHaus.ai from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Service or violation of these Terms.
You may terminate your account at any time by contacting us at support@clarahaus.ai.
We may terminate or suspend your account immediately, without prior notice, for:
Upon termination, your right to use the Service will cease immediately. We may delete your data in accordance with our data retention policies.
We reserve the right to modify or discontinue the Service at any time without notice.
We may modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Delaware.
These Terms shall be governed by and construed in accordance with the laws of Portugal. Any legal action or proceeding shall be brought in the courts of Lisbon, Portugal. EU consumers may also bring proceedings in their country of residence.
For users outside the US and EU, these Terms shall be governed by the laws of the country in which the user resides, to the extent permitted by law.
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@clarahaus.ai. We'll try to resolve the dispute informally by contacting you via email.
If we cannot resolve the dispute informally, any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Delaware.
Class Action Waiver: You agree to bring claims against us only in your individual capacity and not as part of any class action.
EU consumers have the right to:
Nothing in these Terms affects your statutory rights as a consumer.
These Terms constitute the entire agreement between you and ClaraHaus.ai regarding the use of the Service.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent.
Portuguese users have additional rights under:
Certain US states provide additional consumer protections. These Terms are subject to applicable state laws including:
These Terms are written in English. If translated into other languages, the English version shall prevail in case of conflicts. Portuguese users may request a Portuguese translation by contacting us.
For questions about these Terms, please contact us at:
Email: legal@clarahaus.ai
Website: https://clarahaus.ai
Mailing Address: To be provided upon request
Portugal:
DECO (Portuguese Consumer Association): www.deco.pt
Portal do Consumidor: www.consumidor.pt
United States:
Federal Trade Commission: www.ftc.gov
Your State Attorney General's Office